Small Business IT Support

 

Communicate, Collaborate, Access, Organise, Secure, Restore. All for just £25 per month.


If you run a small business or work from home, your IT support needs will be different than a larger enterprise.

In our experience what small businesses need from their IT support provider is trustworthiness, reliability, and value for money.

We are confident that we can meet and exceed those requirements.

When it comes to value for money, our managed IT services for small businesses are unbeatable. We can offer you a comprehensive range of IT services from just £25 ex vat per month. This includes cloud storage and productivity tools, Exchange email hosting, security software, a monitored backup/recovery system, and much more.

These small business IT services all come with free support provided in-house by our team at Panther Business IT Services.

We pride ourselves on the excellent relationships we have with our clients. We want to understand your needs, what you do, and how you work. We make sure to fit in around you, and we don’t insist on following robotic procedures or protocols.

As a small business ourselves, we understand that we can help you best by putting solutions in place to make your life easier, and then being on hand to answer questions, show you some great time saving techniques, talk through ideas and give general advice on IT matters.

We have many satisfied small business clients, and we believe that is because we give each client our full attention, and we don’t treat any job as too small.

And when it comes to reliability, that’s where we really shine. We don’t just use any old IT solutions. Our years of experience in providing IT support for small businesses have allowed us to experience both the best and worst of the different IT solutions on the market. As a result we only offer the best. And because we offer free support for our services, it’s important for us that everything works as intended.

We currently support many small businesses, covering a very wide range of different industries. Our clients range from professionals and freelancers working from home, to small office-based businesses with multiple employees, retail shops, and manufacturing businesses.

The reliability of our IT services and the excellent relationships we have built with our clients mean they can rely on us to help in any circumstance.

How much does small business IT support cost?


We have an hourly rate of £80 ex vat per hour for general IT support.

But because our managed IT services (which we provide free support for) cover such a wide range of IT needs, many of our small business clients find that they rarely need to ask us for additional hourly IT support.

However if you frequently need IT support (e.g due to rapid growth), and you would prefer the consistency of a planned budget, we are pleased to offer a general IT support contract for £25 ex vat per month per computer and £5 ex vat per month for mobile devices. This includes all on-site and remote support (except for hardware repair costs).

However our main focus is our managed IT services, which reduce the need for IT support in the first place, as well as providing essential tools to help your business grow. That’s why we’ve developed our small business IT services package.

We want to make sure our clients can compete with bigger businesses on a level playing field. Our IT services allow you to access your data from anywhere, be more organised, stay secure, avoid losing data, maintain customer relationships, and much more. To see more features of our small business IT services package, please see below.

And because we insist on using only the most reliable IT solutions, and we offer free support for all of them, you can spend more time enjoying the benefits and less time worrying about IT problems.

If you would like to receive our free IT health checklist, which includes useful descriptions of all the benefits of this package, please sign up here to receive your copy today.

We can provide IT support for small businesses on-site, remotely, or over the phone to suit your needs. We’re always happy to provide a free consultation to discuss your requirements, and we can arrange for references from other small business clients. We would love to hear from you, so please get in touch today.


Small Business IT Support & Services


Hourly IT Support

£80

Per hour (ex vat)
  • Computer repairs and upgrades
  • PC and Mac troubleshooting
  • Virus removal and malware remediation *1
  • Data recovery and migration *2
  • Computer system deployment and maintenance
  • Network deployment and maintenance
  • Other general IT support for PCs, Macs and Mobile devices
  • Cyber Essentials certification
  • GDPR and PCI:DSS Consultancy

IT Support Contract

£25

Per computer per month (ex vat)
  • Covers all general IT support, training, and setup costs
  • On-site & remote support for all devices
  • Ensure a predictable IT support budget
  • Addons:

  • Mobile device support (iOS, Android) for £5 ex vat per device per month

*1 – Free with our security software and solutions. *2 – Free with our monitored backup and recovery systems.

*3 – If you need to cover more than 1 computer for each user, additional device licenses are available for £6.65 ex vat per month.

*4 – If you need to cover more than 1 computer for each user, additional device licenses are available for £4.50 ex vat per month.


Please get in touch for more information