How much does business IT support cost?


Business IT support costs can be confusing and excessive.

At Panther Business IT Services we offer Business IT Support & Computer Repair services to suit your business’s needs, whether that is hourly or monthly.

Our IT support costs are £80 ex vat per hour for ad-hoc support.

Our business IT support contract is £25 ex vat per computer per month for PCs and Macs, and £5 ex vat per month for mobile devices.

We cover:

  • PC and MAC, setup and troubleshooting
  • Computer and hardware repairs
  • System management, upgrades and updates
  • Network planning, implementation and troubleshooting
  • Printers and peripherals, setup and troubleshooting
  • Data migration and Data recovery
  • Virus and malware removal
  • Cyber Essentials certification
  • GDPR and PCI:DSS consultancy
  • ISO 27001 and ISO 22301 consultancy
  • Database and CRM implementation
  • Other on-site or remote IT support for PCs, Macs and Mobile devices

We sell new PC’s, printers, networking equipment and other hardware at competitive prices.

We also offer free business IT support with all our subscription services, detailed below.

How to calculate how much your business’s IT support should cost

Working out what you need when there’s so much available can be confusing.

That’s why we’ve put together our free IT Health Checklist, a four page checklist to help your business identify areas of your current IT set up which need improvement, and to provide an easy way to track your progress towards and ideal IT set up.

Why spend money fixing problems that don’t need to occur?

When your IT is working for you, it can help increase productivity, help your business to flourish by giving you a competitive advantage, help you to provide a better service to your customers, and ultimately reduce costs.

At Panther we are proud to offer free IT support for all our managed IT services.

Our IT services cover most of your IT needs from safeguarding data, to disaster recovery, and communication and collaboration tools. These are the fundamental aspects of your IT infrastructure. We believe in providing only the very best IT services and solutions, and that’s why we offer free support if they ever go wrong.

And crucially, our IT services are designed to prevent the need for most traditional (break/fix) business IT support work in the first place.

Our philosophy is that if you have Business IT Services that work as intended, that is a more efficient use of your IT budget than fixing problems which occur in poorly designed solutions.

A substandard IT solution will always be unreliable even if it’s temporarily fixed. A good solution won’t go wrong in the first place, and if it does, the repair/recovery process is already built in. And why should you have to pay for IT support for a good solution anyway? We sell our services/solutions on the basis that they don’t go wrong, so that’s what you should expect.

Our Business IT services help your business to be more productive.

How much does IT support cost

Get free IT support for your business with our ongoing subscription services

We are pleased to offer free business IT support for all of our ongoing subscription services:

We also offer ongoing administration support for free with all our services. So if you need something changed (e.g Cloud storage or email user accounts when someone joins or leaves your business) that is all included.

Our subscription services ensure that even the worst IT disasters are easily dealt with, and will potentially help you to avoid any IT support costs altogether.

And even when our services don’t mitigate against all IT Support costs, they still help you to get incredible value for repairs and keep your data safe. For example, our monitored backup system can restore a PC or Mac’s entire operating system, software, settings, files (literally everything) onto a completely new computer. So even if a particular computer is not economically worth repairing, it’s incredibly simple and efficient to just replace it with a new computer and pick up right where you left off.

At every level of your IT infrastructure, we put safety measures and redundancies in place to either completely avoid all IT Support costs , or at the very worst keep them to an absolute minimum. And our commitment to using the latest DLP tools and procedures means that your valuable data is always under your control.

How can your business benefit from all this?

If you’re having computer problems or you’re not happy with your current business IT support arrangements, please get in touch with Panther Business IT Services Ltd today. We are pleased to offer a free consultation and IT audit to discuss your requirements and assess your current IT environment.

We aim to simply give the best advice for your individual IT needs. So if that means recommending our managed IT services and solutions, fantastic. But if it means recommending another solution which we can’t supply, we would always rather do that than have an unsatisfied customer. So at the very least you can always rely on the Panther Business IT Services team to provide trustworthy advice and conduct ourselves professionally.

We have many customers who can supply references, and we work with customers in a wide range of industries including pharmacology, manufacturing, legal services, recruitment, and even deep sea exploration! All our customers have slightly different requirements, but like most businesses, they need reliable IT solutions which simply work as intended, and an IT support company who will be there for them when they need it. We are proud to meet those expectations.

For more information on Panther Business IT Services Ltd, please click here.

Business IT Support & Computer Repair Prices

Support for our IT Services


per hour (ex vat)
  • Cloud Storage & Team Productivity Tools
  • Security Software & Protection
  • Monitored Backup & Recovery Systems
  • Microsoft Exchange Email Hosting & Office Apps
  • Website Hosting

Other Business IT Support, Consultancy & Computer Repair Services


Pricing from, per hour (ex vat)
  • PC and Mac, setup & troubleshooting
  • Networks, setup & troubleshooting
  • Printers and peripherals, setup and troubleshooting
  • Data Migration & Data Recovery
  • Microsoft Windows & Apple OSX, Configuration and Troubleshooting
  • Printers and Peripherals, Configuration and Troubleshooting
  • Computer and Hardware Repairs (PC & Mac)
  • Hardware & software, upgrades and updates
  • Cyber Essentials Certification
  • GDPR and PCI:DSS Consultancy
  • ISO 27001 and ISO 22301 Consultancy
  • Any on-site or remote IT support for PCs, Macs and Mobile devices not covered by our subscription services

Please get in touch for more information