Business IT support, computer repair, and IT consultancy services

 

IT Support and computer repair services


Our team have many years of experience in the IT industry providing business IT support and computer repair services.

Although these days most of our know-how is channelled into developing solutions which reduce the need for IT support, we can still offer our services on a one-off or contract basis as required.

Here is a brief list of the IT support and computer repair services we offer:

  • Computer repairs and upgrades
  • PC and Mac troubleshooting (e.g. problems with Windows or OSX)
  • Virus removal and malware remediation
  • Data recovery and migration
  • Database troubleshooting and maintenance
  • System deployment and maintenance
  • Network deployment and maintenance
  • Other general IT support for PCs, Macs and Mobile devices

Our founder and technical director Ali Price previously established Sunningdale Computers, a local computer repair business, during which time he built an impeccable reputation for going the extra mile for his clients. Building on that foundation, we established Panther Business IT Services Ltd in 2016.

Whether you need a computer repair, help resolving network issues, or advice on IT solutions, we’re confident that we can help.

We can offer our services on-site, over the phone, or remotely to suit your needs. To see our coverage areas please visit our contact page.

Our IT support costs are £80 ex vat per hour for ad-hoc support.

Alternatively, we are happy to offer an IT support contract for £25 ex vat per computer per month for PCs and Macs, and £5 ex vat per month for mobile devices. This includes on-site and remote support, patch management, device health monitoring, and any setup/troubleshooting.

The reason we can offer such competitive prices for our IT support contracts is because we place a very strong emphasis on setting things up correctly to begin with in order to minimise the chances of any IT problems. We also put many safety nets in place to ensure that you can carry on working seamlessly in the event of a problem.

IT consultancy services


In addition to IT support and computer repair, we also provide IT consultancy services to help you get the most out of your IT systems.

Here is a brief list of the IT consultancy services we offer:

  • Network planning and design
  • CRM and database development
  • Computer system design and deployment (e.g. virtual desktops, virtual applications)
  • Efficiency and productivity enhancements
  • IT lifecycle planning
  • Assistance with cultural change implementation (e.g. hierarchical changes, BYOD)
  • DLP policy implementation
  • GDPR and PCI:DSS compliance consultancy
  • ISO 27001 and ISO 22301 consultancy
  • Cyber Essentials certification

Our team all have extensive experience in business environments, so we have very good commercial awareness. This helps us to give advice which is both realistic and beneficial to all aspects of your business.

We achieve great results for our clients by looking at their needs from their point of view, bridging the gap between core business activities and the opportunities to be found through a more efficient use of IT systems.

So whether you want to put policies in place to secure your data, stay in control of your IT budget, or introduce solutions to increase business productivity, we can help.

Free IT support


We are proud to offer completely free support for all our managed IT services and solutions.

Our managed IT services and solutions cover most business IT needs including security, team collaboration, email and telephony, backup, disaster recovery, and standards/legal compliance. For more information, please see our individual service pages below:

We sell our IT solutions on the basis that they are the best available, and that they don’t go wrong, so that’s exactly what you should expect.

To achieve this level of reliability we have a simple approach: Firstly, we have partnered with only the most reliable technology providers in the world. Secondly, all our solutions have multiple safety nets in place. This ensures that you can carry on working seamlessly in the event of a problem.

For our clients this means fewer IT problems in the first place as our IT services and solutions cover the most important aspects of their IT infrastructure.

And in the rare event that our IT services can’t mitigate against all unexpected IT support costs (e.g the cost of a replacement computer), they provide a clear path to recovery, keep your data secure, allow you to carry on working in the meantime, and ensure that costs are kept to a bare minimum.

And because we only partner with the most reliable technology providers in the world, we can offer an essential range of world class IT solutions, all with free support from just £25 ex vat per user per month.

To see how your current IT solutions compare, and to get a convenient overview of what we offer, please sign up to get our free IT health checklist today.

Contact Panther Business IT Services Ltd.


To book our IT support and computer repair services, or if you would like to find out more about our managed IT services and solutions, please get in touch as we are always happy to answer any questions, and we offer a free consultation and assessment of your current IT environment in advance of any setup. This helps us to ensure that our solutions are going to be a good fit for your business.

We can offer our services on-site, over the phone, or remotely to suit your needs. The areas we cover on-site are listed on our contact page.

We work with clients in a variety of different industries, many of whom have stringent requirements regarding security, compliance, and downtime. What they all have in common is that they need their IT solutions to be reliable and cost effective, and their IT support provider to be efficient and proactive. We are proud to meet those expectations.

For more information about Panther Business IT Services Ltd, please click here.

IT Support & Computer Repair Prices


Support for our IT services

£0

Per hour (ex vat)
  • Cloud Storage & Team Productivity Tools
  • Security Software & Protection
  • Monitored Backup & Recovery Systems
  • Microsoft Exchange Email Hosting & Office Apps
  • Website Hosting

Hourly business IT support & consultancy

£80

Per hour (ex vat)
  • Computer repairs and upgrades
  • PC and Mac troubleshooting
  • Virus removal and malware remediation *1
  • Data recovery and migration *2
  • SQL database troubleshooting and maintenance
  • Computer system deployment and maintenance
  • Network deployment and maintenance
  • Other general IT support for PCs, Macs and Mobile devices
  • CRM and database development
  • Computer system design and deployment
  • IT consultancy and planning services
  • Cyber Essentials certification
  • GDPR and PCI:DSS Consultancy
  • ISO 27001 and ISO 22301 Consultancy

IT support contract

£25

Per computer per month (ex vat)
  • Covers all general IT support, training, and setup costs
  • Ensure a predictable IT support budget no matter what happens
  • Addons:

  • Mobile device support (iOS, Android) for £5 ex vat per device per month

*1 – Free with our security software and solutions. *2 – Free with our monitored backup and recovery systems.


Please get in touch for more information