IT Support & Computer Repair
Would you like free IT support?
At Panther we are proud to offer free IT support for all our IT services.
As our IT services cover most of your business’ IT needs, we can cover most of your IT support requirements free of charge.
But most importantly, our IT services are designed to prevent the need for most traditional IT support in the first place.
Why spend money fixing problems that don’t need to occur?
Our philosophy is that if you have Business IT services that work as intended, that is ultimately a more efficient use of your IT budget than spending time and money fixing problems that occur with poorly designed solutions.
A substandard IT solution will always be unreliable even if it’s temporarily fixed. A good solution won’t go wrong in the first place, and if it does, the repair/recovery process is already built in. And why should you have to pay for IT support for a good solution anyway? We sell our services/solutions on the basis that they don’t go wrong, so that’s what you should expect.
Reliability is the bare minimum.
At Panther we count the reliability of our services as the bare minimum standard.
We go further than that by providing IT services which actually help your business to be more productive.
When your IT is working for you, it can help increase productivity, help your business to flourish by giving you a competitive advantage, allow you to provide a better service to your customers, and ultimately reduce hassle and complexity.
So what IT Support is actually offered for free?
We are pleased to offer free IT support for all of our subscription services:
- Cloud Storage & Team Productivity Tools
- Security Software & Protection
- Monitored Backup & Recovery Systems
- Microsoft Exchange Email Hosting
- Website Hosting
We also offer ongoing administration support for free with all our services. So if you need something changed (e.g Cloud storage or email user accounts when someone joins or leaves your business) that is all included.
When is IT Support from Panther not free?
We are pleased to offer the following IT support charged at an hourly rate:
- New PC and Mac setup
- New network setup
- New printers and peripherals setup
- Data migration
- Data recovery
- Microsoft Windows, configuring and troubleshooting
- Networks, configuring and troubleshooting
- Printers and peripherals, configuring and troubleshooting
- Computer and hardware repairs (PC & Mac)
- Computer and hardware upgrades
We also sell new PC’s, printers, networking equipment and other hardware at competitive prices.
So what’s the catch?
The only stipulation is that we only offer chargeable IT Support for the above if we have carried out the original setup.
This allows us to ensure that your computers, network hardware, and entire IT infrastructure is set up correctly from the beginning. We want to make sure that your IT systems won’t keep going wrong and costing your money.
That means using proven services, systems, and solutions, all set up and working together to ensure maximum performance, reliability and value for money.
Our subscription services (e.g our Cloud Storage, Monitored Backups, Exchange Email, Security Software) ensure that even the worst IT disasters are easily dealt with, and will potentially allow you to avoid any IT support costs altogether.
But even when our services don’t completely mitigate all costs for IT Support, they still help you to get incredible value for repairs and keep your data safe. For example, our monitored backups can restore a PC or Mac’s entire operating system, software, settings, files (literally everything) onto a completely new computer. So even if a particular computer is not economically worth repairing, it’s incredibly simple and efficient to just replace it with a new computer and pick up right where you left off.
At every level of your IT infrastructure, we put safety measures and redundancies in place to either completely avoid all IT Support costs , or at the very worst keep them to the absolute minimum.
How can your business benefit from all this?
If you’re having computer problems or you’re not happy with your current IT support arrangements, please contact Panther Business IT Services Ltd today.
We are pleased to offer a free consultation and IT audit to discuss your requirements and assess your current IT environment.
We aim to simply give the best advice for your individual IT needs. So if that means recommending our IT services and solutions, fantastic, but if it means recommending another solution which we can’t supply, we would always rather do that than have an unsatisfied customer. So at the very least you can always rely on the Panther Business IT Services team to provide trustworthy advice and conduct ourselves professionally.
We have many satisfied customers who can supply references, and over the years our team has successfully assisted with nearly every type of IT problem, requirement, supplier and customer imaginable, so you can be confident that whatever the situation, we can help.
For more information on Panther Business IT Services Ltd, please click here.
Features & Pricing
Support For IT Services Supplied by Panther For Our Subscription Services
£0per hour (ex vat)
Other IT Support For New Setups & Ongoing Support
£60per hour (ex vat)
Please get in touch for more information